At AIM DigiBizz, we are committed to delivering high-quality Artificial Intelligence, Metaverse, Digital Business, and Consulting solutions with complete transparency and professionalism. Every project is carefully planned, customized, and executed based on the unique requirements of each client. Because of the nature of our services, significant time, expertise, research, and technical resources are invested from the moment a project begins.

Payments made for consultation, strategy sessions, AI development, chatbot development, software development, digital marketing, branding, website development, automation solutions, Metaverse projects, training programs, or any other customized services are generally non-refundable once the project has been initiated or the agreed scope of work has commenced.

If a client chooses to cancel a project before work has started, any refund request will be reviewed on a case-by-case basis. Approved refunds, if applicable, may be processed after deducting administrative charges, consultation fees, third-party expenses, taxes, payment gateway charges, and any work already completed.

For subscription-based or recurring services, cancellation requests must be submitted in writing before the next billing cycle. Services already delivered or billing periods already commenced are not eligible for refunds unless otherwise agreed in writing.

If a duplicate payment, technical error, or billing mistake occurs, AIM DigiBizz will verify the transaction and process the eligible refund within a reasonable timeframe through the original mode of payment.

We encourage every client to carefully review project proposals, quotations, timelines, deliverables, and service agreements before making any payment. Our team is always available to clarify project scope, commercial terms, and expectations to ensure complete transparency from the beginning.

AIM DigiBizz reserves the right to update or modify this Refund Policy at any time to reflect changes in business practices, legal requirements, or service offerings. Continued use of our services constitutes acceptance of the latest version of this policy.

For any questions regarding payments, cancellations, or refunds, please contact our support team. We are committed to resolving concerns promptly, fairly, and professionally while maintaining long-term relationships built on trust and accountability.